CRM Open Source
Our all-in-one package for Odoo Enterprise oder Community
The Odoo Open Source CRM (Customer Relationship Management) system is a powerful cloud-based CRM software to increase organizational efficiency. Odoo CRM is an open source solution which additionally offers you a wide range of ERP applications. So you could say Odoo is a CRM ERP software in one.
The advantage of using Odoo CRM is not only that it is easy to use and can be highly customizable, but also that the sales, marketing, management and accounting departments can share it, since it is integrated with everything you need.
Most CRM systems rely on integration with third party applications to ensure the familiar way of working. In this case, marketing and sales rely on several separate applications with many logins to ensure that they can perform their tasks. Odoo contains all applications that connect sales, marketing, accounting and management.
What is CRM?
CRM or Customer Relationship Management is a strategy for relations and interactions of a company with customers and potential customers. A CRM solution helps companies stay in touch with their customers, streamline processes and improve profitability.
When talking about CRM, one usually refers to a CRM system, a tool that is used for contact management, sales management, productivity and more. The goal of a CRM system is simple: improve business relationships and customer service.
CRM solutions for companies
We would like to briefly explain the benefits to you.
A CRM system enables a company to deepen its relationships with customers, colleagues, partners and suppliers.
Building good relationships and observing prospects and customers is crucial for customer acquisition and retention, which is the core function of a CRM solution. You can see everything in one place. A simple, customizable dashboard that shows you the history of a customer in your company and the status of their orders. Customer Relationship Management captures open questions and concerns of the customer and provides quick insight to provide good service to the customer.
For future-oriented companies, a CRM system is the framework for this strategy.
Benefits for CRM users
Better understanding the sales pipeline with a CRM system
Making forecasts easily and accurately with a CRM system
Using a CRM system to make all customer conversations transparent
Better manage relationships with a CRM system
Train new employees quickly with a CRM system
With ownERP you get a wonderful CRM solution!
Our ownERP consulting team will be happy to advise you.